FAQs
Here are some of the most frequently asked questions. If you have any further inquiries, do not hesitate to contact us immediately for your best interest.
Frequently asked questions
What are the roles and how do permissions work in The Tournament?
1-Super Admin: a role owned by our technical team.
2-Admin: has the authority to build, edit, or delete training templates, users roles, and assign different templates as competition or training to individuals and teams.
3-Users: used by employees to log on and undergo multiple trainings and competitions through multiple mediums and gamified solutions.
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How usually scores can be collected?
As per the activity, if automated scoring based activity, such as online games and online quizzes that contain MCQs or T/F questions.
Or may be scored through adding scores by the admin, so as to select winners in every round (championship) or rank individuals and teams (league or general tournament structures).
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What is the workflow that should be followed to conduct a training on The Tournament?
• The Super-Admin (Caduceus Lane) creates a subdomain for the company to access The Tournament.
• The Admin (optional whether to be owned by the company or by Caduceus Lane) adds users, and builds the required templates to be assigned to the selected users, creating the training’s duration, date, and time, allowing users to start the training, competition, or knowledge test.
• Users will be allowed to check the training’s details, including the training material and go through the follow-up knowledge tests and quizzes, which are used to assess their knowledge-retention level and increases the learning experience’s efficiency.
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How to use and manage the users’ accounts?
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How to export the scores data with or without advanced analytics?
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How long does it take to set up The Tournament to be used for one workshop or annual plan?
If there is no major modifications required by the client to the core of the web application, it takes 5-7 working days after receiving the specifications form from the client to provide them with the subdomain, admin account, users accounts, and templates required to be built by Caduceus Lane. If there are modifications agreed to be added on the platform, it would take up to 3-4 weeks after receiving the requirements from the client to apply such modifications.